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Lumeta provides a variety of tools designed to facilitate working with the Lumeta Support team on issues that may arise while you are using the Lumeta solution. These tools produce data and information about system processes that make it easier for Lumeta Support to diagnose and resolve problems.

Status of Lumeta Components - View or change the status of services Lumeta depends on such as the discovery agent and syslog. Note that SNMPD, PacketCapture, and Cisco pxGrid services are typically enabled on demand. SNMPD must be established by CLI otherwise it won't persist. See Checking & Restarting System Services for more.

SNMP Status & SNMP Walk - Retrieve management information from a network device.  See Checking the Status of SNMP & SNMP Walk for more.

Ping Test - Test availability of a network host.  You can ping from Command Center to a Scout, for example, or from Scout to a Command Center.  See Ping-Testing a Device for more.

List of ProcessesView statistics about running processes on local host. See System Performance & Utilization for more.

Active Database Queries - Retrieve metadata associated with recently run queries See Checking the State of Active Database Queries for more.

Import/Export System Configuration - Download or re-apply Lumeta configuration data. Exported data includes users, roles, organizations, zones, collectors, and system connection. See Importing & Exporting Configurations for more.
 

Download Log Bundle - Retrieve a package of system log files for troubleshooting.  See Log Files & Downloading a Log Bundle for more.

BGP Current Status - Provides information on BGP peers.  SeeConfiguring BGP Monitoring for more.

Traceroute Test - Enables Lumeta Support personnel to see whether a Scout has visibility into a target network.



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