Use Case #1 – Lumeta Integration partner reports and action for ticket workflow

• First API call from SNOW to Lumeta would need to be made to get all available integrations configured on the Lumeta Command Center
• Second API call to see the gaps.  Missing agent (MacAfee, Carbon Black) scan needed (Tenable, Qualys, Rapid7), Missing IP’s (Infoblox, BlueCat).
• Generate the SNOW incident ticket
• Single incident lists the devices missing the integration. Example – 30 devices do not have ePO agent installed.
• Each 3^rd^ party integration would have its own incident ticket

• After the SNOW ticket is marked completed because the security professional followed the process (a remediation step is completed and the SNOW status is changed).
• API call sent to Lumeta kick off a query to the integration server and get updated list of gaps from the Integration server.

• Update SNOW with the new status

Use Case #2 – CMDB Data

• Lumeta needs more information on the SNOW CMDB Data schema.  What is retained in the SNOW database and the structure?
• Lumeta queries SNOW on an interval and pulls CMDB data:             
• Lumeta does a diff and pushes assets that are missing in SNOW to the SNOW Server to be populated in the SNOW CMDB.
• Lumeta Configurable parameter to push assets as  Global or by Zone

• Lumeta ingests CMDB data from SNOW as an external source
• Populate Lumeta dashboard and allows us to add to our target, eligible list.
• Enhance profiling inside of Lumeta