Configure the Email Server

Asset Manager needs information about your email server before it can send Asset Manager-generated reports to it. This page explains how to identify your email server to Asset Manager.The options associated with how your email server receives messages from Asset Manager have been refined so that you can now include . . .

  • The port on your email server to receive communications from Asset Manager. 

  • The cryptographic protocol Asset manager uses to transmit messages to your email server:

    • SSL—Secure Sockets Layer
    • TLS—Transport Layer Security 
    • none—Plain Text

  • The credentials Asset Manager will need to communicate with your email server. 

These options can be enabled and disabled at a Command Center's console, CLI, API, or GUI.

Before you begin . . .

From your organization's internal IT administrator, request login information to your email server (i.e., email server name, UID and PW.)

To configure your email server:

  1. In Asset Manager, go to Settings> Email Server Configuration.
  2. Complete the fields:
    1. Email Server - The address of your email server
    2. Port Number - This sets the port on your email server to receive Asset Manager communications. Multiple port numbers are allowed in this field. This port-specification feature can be enabled or disabled via Command Center console, CLI, API, or GUI.
    3. Protocol - This is the cryptographic protocol Asset Manager must apply to email server communications.  Select an option:
      • Plain Text - none
      • SSL - Secure Sockets Layer
      • TLS - Transport Layer Security
      1. Authentication Required, Email Server UID, Password—Any credentials your email server may require
      2. Sender's Email Address and Recipient's Address The purpose of these fields and the Send Test Email button are to send a test email to validate that the email server is set up and working properly. Send Test Email does not send a report. Input your own email address in the Sender's Email Address field, and then click Send Test Email.

Note:  You can send the test email without first saving the configuration.

  1. Click Save Configuration.
  2. Check your email in-box to confirm that the email server is working properly.
    If you don't see the message in your in-box, check your Spam folder. Sometimes messages get diverted there. 

Once you have a working configuration, you are prepared to schedule the distribution of reports or send notifications.